WASHING MACHINE REPAIRS F.A.Q

  1. Things that get stuck
  2. Can I prevent things getting stuck?
  3. Water Softening Agents
  4. How Much Can I Get Away With?
  5. What's That Smell?
  6. Powder, Liquid or Tablet?
  7. What has a washing machine got inside?
  8. Why does a washing machine weigh so much?
  9. How can I move it out for cleaning?
  10. Email a question to us about washing machines
  1. Things That Get Stuck
     At sometime in the life of your washing machine something will get stuck in it. The list of objects capable of managing this feat are endless and at times bizarre. but by far the most common offender is the bra support wire. This curved piece of under boob technology must have been designed by an out of work washing machine repairman.  Stage one is the escape from the bra through the end of the strip into which it is sewn, assisted by the action of the machine; Stage two is the migration from the drum to the works through the little holes or the gap between the drum and the door seal; Stage three is the aquatic journey to the centre of the works where maximum damage is inflicted. Stage four is when the repairman is called to repair the machine
    .
    What else gets stuck? Coins, buttons, ribbons, laces, paper clips, matches, cocktail sticks, rubber bands, hair clips, hair bands, badges, pens, nails, screws, bracelets, rings and plastic cards of all types are all high up on the list but the main contender for the number one slot has to be the small child's sock. If you want to help it's popularity in the 'Items that get stuck' top ten, then all you have to do is load your machine to the point at which you know there is too much in (as usual) then add the little sock. Cram or slam the door shut, add soap, turn on, sit back and wait for it to get into your washing machine's works.
  2. Can I prevent things getting stuck?
     Check all pockets etc for small items, especially screws and nails 5 pence pieces etc. Put socks and small items in first, towards the back of the drum, or put them in a special string bag or pillow case. Rinse off gritty mud. Do not overload.
  3. Water Softening Agents
     There are a few of these around: The idea being to add them to each wash to keep the lime-scale away. These are the products that have names that suggest that calcium deposits will be gone if you use them, and are often advertised on the TV by a fine young engineer waving the prong of a heater under a house-wife's nose. If you live in a soft water area, don't even think about it! You just don't need it because you won't get scale forming. If you live in a hard water area consider the cost of the stuff spread over about 10 years. If that is not enough to buy a new machine, then it should be much more than the cost of repairs that you are theoretically saving. Those repairs might never happen after all! The main part you are trying to save by using a softener is the heater, which is an element similar to that of an electric kettle. Replacement for most machines is around the £80.00 mark, and they don't often pack up under ten years, no matter how much scale is deposited on them. With lower temperature washes the amount of scale deposited is considerably less, and machines and powders or liquids are increasingly being designed for cooler washing. Having said all that, if money is no problem, it can't hurt to add some if you really want to: Just don't expect it to protect against the machine going wrong in other respects, because I assure you it won't!

  4. How Much Can I Get Away With?
     We all play this game: Trying to judge how much can be crammed into the machine and get away with it!  If you want to play by the official rules, first look at the handbook for the machine and see what the recommended maximum dry weight capacity is, weigh each item of clothing on your kitchen scales, get out the calculator and add all the weights together and load the small items first. Don't forget that the dry weight capacity is usually halved if you are washing very absorbent fleecy/bulky materials. Loosely pack the machine until the drum is about two-thirds full, and you should on track. Having said that, there are some items that have a label that says 'Washable' that should never be put into a domestic washing machine. The items to be avoided include rubber-backed bath mats, pillows, duvets, old rugs, anything thickly covered in gritty mud, curtains with the hooks on, anything that is so old that it is in danger of disintegrating and single heavy items that cannot be evenly spread around the drum. A standard front loader has a capacity of about 4 to 5 Kgs, and below are the approximate weights of some common items that you might be washing.

    XL T-shirt 250 grams
    Single Sheet 550 grms
    Large Towel 750 grams
    Medium Adult Jeans 750 grams
    Medium Sweat Shirt 400 grams
    Single Duvet cover 600 grams
    Kingsize Duvet Cover 1000 grams

     
  5. What's That Smell?
     All washing machines start to smell if they are left unused for a few days. The biological components of washing powders and liquids probably play a part in the smell situation, but variation between products should minimise the build up of any particular agent. An occasional hot wash should also keep it down, and keeping the door open won't hurt. If the machine waste is connected under the sink, dirty water can go back into the machine in certain circumstances (back-syphonage), and that will cause exceptional smells.

  6. Powder, Liquid or Tablet
     Washing machines have a soap and conditioner dispenser so you can put the powder in easily. When liquid came along it was hard to tell people that you can just put the powder or liquid straight in the tub. The answer was to tell them to put it in a little plastic ball.  Whatever the soap format, the machine mixes the soap and water together and the clothes get washed. If any soap format was better in all considerations we would all know about it by now, so relax and don't worry about it. Use what you like or what is cheapest and works for you. The only thing to watch out for if you are using powder is to make sure your water inlet pressure is sufficient to flush the powder out of the soap dispenser and dissolve it. If you let lumps of damp undissolved powder enter into the machine there is a chance that they could cause a blockage.
  7. What has a Washing Machine got inside?
     A Front Loading Washing Machine consists of:
    Cabinet - everything mounts on or in it
    Feet - adjustable feet allow cabinet to be firm and level on floor
    Outer Container - contains the water
    Drum - holds clothes and rotates
    Door - allows access to the drum which can be closed water tight
    Door Interlock - A system to ensure that the machine cannot work with the door open, can be mechanical, electrical and pneumatic
    Door Gasket - seals access hole between cabinet and outer container
    Suspension System - allows dynamic movement of outer container
    Weight(s) - stabilises outer container when full of water and clothes
    Timer/program Switch - controls operations using a synchronous motor indexing according to periferal signals (pressure switch and thermostat(s) and controls the motor speed and direction of rotation
    Selection switches Allow alternative modes of operation in addition to main programs
    Soap Dispenser - allows inlet valves to flush soap/conditioner at the correct times
    Inlet Hoses - carry water into machine
    Water Inlet valve(s) - electically operated solenoid valves allow water inlet
    Pressure Switch - connected to a pressure chamber on the bottom of the outer container via an air pipe this pneumatic device controls the fill level
    Heater - a solid element mounted in the lower section of the outer container, heats the water
    Thermostat - controls the temperature of the water
    Motor - Supplies the motive power for the drum movement
    Module - controls the speed of the motor according to timer switching
    Belt - transfers the action of the motor to the drum via the drum pulley and shaft
    Drum Pulley - connects to drum shaft outside the outer container
    Drum Shaft - connects drum pulley to drum through bearings and seal
    Drum Bearings and Seal - allow smooth quiet rotation of drum and power transmission to drum without leakage from outer container
    Pump - electrically operated unit with rotary impellor to discharge the water outlet hose  which carries the water from pump to drain
    Filter (if fitted) allows user to remove lint and foreign objects that have escaped from the drum and lodged in the outer container
  8. Why does a washing machine weigh so much?
     All washing machines have to have some weights inside them to stabilize them during the wash and spin actions. If the weight of the clothes was greater than the weight of the machine, the thing would go into orbit during the spin cycle. Most machines have concrete weights, some have steel ones. The other components such as the motor, drum and tub add to the weight of course, but a machine is surprisingly light without its concrete weights.
  9. How can I move it out for cleaning?
     If you want to move your machine to clean behind it, first ensure that the power cable, fill hoses and drain hose are long enough. Turn off the water supply taps in case a flexible pipe breaks. Disconnect any pipes that are too short. Some machines have wheels, some have feet and some have wheels on the back and feet on the front. Machines with four wheels should be no problem to roll forward and back but need a slight tilt onto the front or back wheels to change direction. Providing you have a non-porous surface, machines with feet can be moved easily by smearing a little washing up liquid on the feet. On a surface such as carpet, the machine has to be 'walked' a little at a time and turned by rotating with one corner touching the ground as an axis point. When refitting always make sure that the drain hose does not kink or pop out of the waste connection, the fill hoses do not kink and the power cable is not crushed or looped under the machine. If you have to disconnect the plumbing to move the machine, try to reconnect and switch on the water while you can still see the joints, because slight leakage is common on these joints and can go on unnoticed behind the machine.