We GUARANTEE that if we don't locate the person
YOU PAY ABSOLUTELY NOTHING

Top of page

Why Missing People? Why not a search engine?
Search engines are not designed to find people where they live, but only where they are referred to on the Internet, for example their E-mail address and / or home page address, if they have one. Our access to the databases we use, and our knowledge of them, allows M & S Services to provide our clients with top quality, current information at a reasonable price, without the retention of a private detective.

Top of page

But what about others who say they offer the same service?
Very simple. Try us out! If we cannot obtain any results with information supplied to us by you, our service is free. If we do NOT deliver, it costs you nothing.

Top of page

Is this legal?
All information M & S Services provides is obtained without breaking the law. Legally, this information is available to you just as if you retained a private investigator at £75.00 per hour plus expenses. So, yes, what we do and what we provide to you is legal.

Top of page

Could I do this myself without your help?
Certainly. If you had experience, and were allowed access to and knew how to use these private databases to assemble the dossier you need, you could do it yourself. Otherwise, you need the services of a company such as M & S Services.

Top of page

Do you guarantee your information?
We provide a very specific GUARANTEE: if we do not succeed, we will credit you back in full the payment you made to test our service.

Top of page

How long does it take?
On almost all searches, you will usually receive the results within 24 hours by return E-mail. If for any reason it takes longer, we will notify you by E-mail that we will be taking an additional 24 to 48 hours to complete the search. Such an extension beyond the typical 72 hours is usually related to either a heavy backlog of requests for our service or technical problems at one of the databases.

Top of page

Does it matter if it has been a long time between contacts for the person I'm looking for?
Not really. People have been found where the period without contact has been over 60 years! Often, a person may have been in the same location for many years. In fact, it is usually easier looking for someone missing a number of years than it is looking for someone missing just a few months.

Top of page

What if the person I am looking for is deceased?
If you suspect the person may be deceased, we can run a Death Index Search for you which may be able to confirm your suspicions. Otherwise, during our normal searches we would expect to be looking for living persons. We would point out, though, that it is not unusual to find a listing in our data for someone who has been deceased for a number of years if, for example, that person is a man and his spouse has left a telephone listing in his name.

Am I guaranteed of finding my person using your service?
No, we could not give you that guarantee, nor could anyone else without charging a great deal more for the service. In the event of an unsuccessful search, you will be credited back the full amount.

Top of page

Are there people who cannot be found?
Certainly, but they are a relatively small percentage. People who are trying not to be found and change their name, or use another Social Security number (not legal but done), move frequently, etc. may not be found at all without extensive, costly and time consuming investigative work. Our success rate is over 93% so the odds are excellent that we can and will find that person you seek.

Top of page

Do I need to hire a private investigator or other search consultant?
Maybe (see previous answer), but most often not. It depends upon the circumstances and what information you know about your party. There are cases of people who have spent thousands of pounds using consultants and investigators with no success, when they could have spent less than £50.00 and had their results in a few days.

Top of page

Is searching using a Social Security number a good way to search and, if so, how can I get someone's Social Security number?
Using a Social Security number is one of the best ways to search. Social Security numbers cannot be obtained from the Social Security Administration or other government entities. However you may be able to find one from your own research. If you are looking for a family member, documents with that person's name on them such as tax returns, driver licenses and often divorce decrees, will usually have the Social Security number on them.  If you have the Social Security number, we typically can find that person very quickly.

Top of page

Will the Social Security Administration help me locate someone?
No. They are prevented by law from giving out information on someone's whereabouts.

Top of page

Is it more difficult searching for a woman if all I know is her name?
Yes, if there is a good possibility that she is no longer going by the same name. Try searching for male relatives that may be able to help you. Also, if the last name is at all unusual, searching for anyone with that last name will produce one or more relatives previously unknown to you that may be able to help you further your search. This information would be provided to you as well.

Top of page

Can you help find biological parents?
Certainly. If you have basic information such as your natural mother's maiden and married name and her date of birth, for example, the odds are excellent that we can locate your biological parents.

Top of page

[Our Guarantee | About Us | Search Form]
[FAQ | Contact Us |Payment | Home]