- If we search our databases and cannot match up a person to the information provided, there is no charge to you.
- If you pay by credit card, in the event of an unsuccessful search, your card will be credited back the full amount within 3 days.
- If you pay by Bank or Building Society cheque, postal order or personal
cheque, in the event of an unsuccessful search a full refund will be
posted to you within 3 days of your check clearing.
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